terms and conditions.

Metropolitan Dental and Medical Clinic Management Solutions
(Operating as ProDental Solutions)

Last updated: December 2025


1. Acceptance of Terms

By accessing our website, submitting your information, scheduling an appointment, or communicating with ProDental Solutions, you agree to be bound by these Terms and Conditions and our Privacy Policy.

2. Company Information

Legal Name: Metropolitan Dental and Medical Clinic Management Solutions
Address: 1720 Old Spring House Lane, Suite 315, Dunwoody, GA 30338
Phone: +1 (770) 837-9293
Email: [email protected]


3. Dental Services Disclaimer

All dental services, including but not limited to cleanings, crowns, bridges, implants, and diagnostic evaluations, are provided based on a professional clinical assessment.
Submitting a form or scheduling an appointment does not guarantee eligibility for a specific treatment or price. Final treatment plans are determined after an in-person diagnostic evaluation.


4. HIPAA Compliance & Medical Information

ProDental Solutions complies with the Health Insurance Portability and Accountability Act (HIPAA).

Any protected health information (PHI) you provide is:

Used solely for treatment, payment, and healthcare operations.

Stored securely with restricted access.

Never sold or shared for commercial purposes.

You may request access, correction, or deletion of your medical information as permitted by law.


5. Consent to Communications (A2P Compliance)

By providing your phone number and/or email, you expressly consent to receive communications from ProDental Solutions, including:

Appointment confirmations and reminders

Follow-ups regarding treatment or diagnostics

Educational and service-related messages

Promotional or informational messages (when applicable)

Messages may be sent via SMS, WhatsApp, phone call, or email using automated systems.

Message Frequency & Rates

Message frequency may vary.

Standard message and data rates may apply.

Opt-Out

You may opt out at any time by:

Replying STOP to any SMS or WhatsApp message

Contacting us at [email protected]

Calling +1 (770) 837-9293

Opting out of promotional messages does not affect essential medical communications.


6. Data Use & Protection

We collect only the data necessary to:

Schedule and manage appointments

Provide dental care

Communicate relevant information

We do not sell, rent, or share personal data with third parties for marketing purposes.

7. Third-Party Platforms

We may use HIPAA-compliant third-party platforms (such as scheduling, CRM, or communication tools) strictly to support our operations. These platforms are contractually obligated to protect your information.


8. Limitation of Liability

ProDental Solutions is not responsible for:

Delays caused by patient tardiness or missed appointments

Miscommunication due to incorrect contact information provided by the patient

Outcomes resulting from failure to follow professional recommendations

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Updates will be posted on our website and become effective immediately upon publication.

10. Contact

For questions regarding these Terms or your personal data, contact:
📧 [email protected]
📞 +1 (770) 837-9293